We like to provide the best service possible. We love feedback and we actively encourage it to make sure you and your children enjoy the experience in a safe and fun environment. Here are a few comments from our feedback survey (for privacy reasons, we cannot reveal their names):
Comments from Parent Questionnaire 2012
"My child is clearly very happy at nursery - he is grinning from ear to ear when we arrive"
"All our children have really enjoyed nursery, my son continues to look forward to coming to nursery and enjoys all the activities"
"I feel the nursery is very well run with a lovely team of hardworking staff who create a friendly and caring atmosphere. My daughter is very settled and happy because of this"
"My child loves going to nursery, not just because she's got loads of friends there, but she's kept well entertained and she's learning lots through a wide range of activities"
"I like the fact that the chidren go out in all weathers and the outside space is more of a natural setting and not just a playground"
"The nursery as a whole is very well organised, which is reassuring as a parent"
"My childs keyworker really takes an interest in my childs development and how she has been etc, she always gives a detailed account of her day, how she has been and what she has done. She pays close attention to her routine and knows her likes and dislikes"
"My child took a while to settle initially but her keyworker made her feel comforted and helped her settle in"
"I honestly cannot fault the nursery - I know how happy my son is when he is there and that reassures me. the staff are bright and knowledgeable, and very friendly"
"The staff in my son's room are so friendly and welcoming, my son and I are very happy with him being there and settling in at nursery has been made alot easier by the Hobby Horse staff and Manager"
"Staff are all very welcoming and friendly. My son really enjoys it at nursery and I feel he is safe and well looked after"
"Our child has flourished during her time at Old Schoolhouse. We are particularly impressed with the way her French background has been celebrated by her various keyworkers (e.g. getting her to tell the other children the names of colours/numbers in French, marking French festivals etc)"
"Our child looks forward to attending nursery, she has made some lovely friends and she talks about the staff all the time at home. My husband and I are really pleased with our child's learning progress and her social skills have vastly improved. We are very confident when leaving our child in your care and recommend the nursery to our friends that have children."